here’s the new home page video explaining the movement of The Acne Practice:
Here’s a sneak peek at the new dashboard that is being clinically dialed-in to perfection this season.
And here’s the game plan for the release of the fully automated version:
Summer 2012: We will be releasing a beta version of the video communication system with the current email system as a back up if there are any remaining concerns or glitches whatsoever.
2012-2013: We will then observe areas where clients still need Dr. Neal directly and make new detailed videos specifically addressing every loose end and remaining concern. This refinement process will continue until there are zero unresolved concerns. In the future system, our call center will spend time helping clients navigate to the perfect video for their specific situation or concern. We will also create a section of the dashboard called “Request a New Video” which will allow clients to request the creation of new videos.
Fall of 2013: Take on the major project of translating hundreds of videos into multiple languages to prevent needless suffering all over the world.
2013 and beyond: Closely observe the system for anyone who is still struggling, review client dashboards, study loose ends, and add new videos where needed to address any outlying situations or concerns. No one will slip through the cracks who is willing to ask for assistance. That is the basis of the movement here.
These are exciting times.
I’ll be here,